Westfield membership
FAQs
Getting Started
- Why should I join the Westfield membership program?
- How do I join Westfield membership program?
- Where is the Westfield membership program available?
- What information do I need to provide to join?
- What are the system requirements I need to run the Westfield app?
- I have an Apple device and can't find the Westfield app in the Apple App Store. What do I do?
Account and Profile
- Do I need a password to access my account?
- How do I edit my personal details?
- How do I manage my notification preferences?
- How do I manage my location permissions
- I have a new mobile phone. How do I access my Westfield membership?
- If I delete the App on my phone do I still have a Westfield membership account?
Privacy and Security
Westfield Reserve Ticket Allocation
- Disclaimer
- What are Westfield Reserved Tickets?
- How do I buy Westfield Reserved Tickets?
- How will I receive my tickets and confirmation details?
- Do I need a Westfield membership account?
- What version of the Westfield app do I need to purchase these tickets?
Parking
- How do I get member parking benefits?
- Do I need to use the app to get free parking?
- How much does parking cost?
- How do I add my number plate?
- How many vehicle number plates can I add to my account?
- I share my vehicle with someone else. If the vehicle is against my account, can the other person also get the parking benefits?
Parking Payments
- Why should I add a parking payment method?
- How do I add a parking payment method?
- What payment methods do you accept?
- My payment method has expired. How do I update my details?
- How can I get a receipt for parking?
- How can I review my payment history or get a copy of my tax invoice?
Vehicle Sharing
- I share a vehicle. Is there a way my vehicle's details can be shared with someone else, so they can see the vehicle details in the Westfield app?
- If I share a vehicle, what exactly is being shared?
- If I share a vehicle, is my location information also shared?
- A member has shared their vehicle with me, how do I set up my account?
- When vehicles are shared, who pays for parking?
- I no longer wish to share a vehicle. How do I stop sharing my vehicle with another member?